A few months ago I was in search of a new cell phone. I had recently gone through a several month long battle with Sprint over a defective phone and billing issues. This nightmare (which I may one day post about, complete with chat logs), consisted of what is honestly the worst customer service I’ve ever experienced. It was incredible, to say the least. I decided to go back to Boostmobile, which actually uses the Sprint network but doesn’t come with the Sprint horror show.